ADVOCATE. EDUCATE. DELIVER.

Unbiased expertise that protects your budget, your vision, and your sanity.

Real Results. Real Feedback.

  • “Kevin Case is an absolute pleasure to work with, and a tremendously talented person who brings passion, dedication, and commitment to his work. Kevin and I have spent much time together working on various audiovisual, multimedia, and video conferencing solutions ranging from small conference rooms to large corporate campuses, and his depth of knowledge and breadth of skill always impress me. Kevin is a trusted member of any team, and he inspires others to be their best. He has built a world-class team at AV Agents, proven by his rapid growth and numerous client wins and project successes over the past year. I look forward to working with him in the future.”

    - Ross C.

  • “I absolutely enjoyed my time working with Kevin. In an industry where it's often hard to find, he was thoughtful, professional, and an expert at his craft. I was not surprised at all to see Kevin start his own business as he always displayed an entrepreneurial spirit. I look forward to seeing more fantastic work from AV Agents.”

    - Vanessa C.

  • “Kevin and I worked together for almost two years. In that time I found Kevin to be one of those rare professionals that brings his A game to everything he does.

    Kevin is amazingly intelligent, extremely motivated, diligent, articulate and always professional. It was a pleasure to work with Kevin as I could always count on getting his best day in and day out. I would recommend Kevin without reservation for ANYTHING! He has a brilliant mind and a unique ability to synthesize information to resolve the most difficult challenges.

    Kevin's integrity separates him from most. He does not shutter at responsibility or tremble when things get tough. Kevin is a true leader who is not afraid to take responsibility and always holds himself accountable for his work, improving when necessary and providing solutions instead of excuses.

    Bottom line, Kevin delivers excellence!”

    - Jaimie R.

  • “I had the opportunity to work with Kevin on the planning and execution of the Creekside multi-purpose room for Fidelity Investments. Kevin is an extremely competent technical leader. Kevin will consistently go the extra mile to ensure his work exceeds expectations, and is never satisfied with the status quo. I look forward to the opportunity to collaborate with Kevin on future projects.”

    - Marshal T.

  • “I had the pleasure of working with Kevin while he was at Fidelity during the auditorium upgrades.

    Kevin was very detail orientated and had many innovative ideas. He had a deep passion for the A/V space and because of this he was a team player and was always willing to help out. He was very dependable and easy to work with. He had many creative solutions from his past experiences, which was extremely beneficial.”

    - Danielle S.

  • “Kevin has a unique passion for his craft that brings a huge return to any workplace environment he is. He is strategic in his thinking, cares deeply for his clients, and is what I would consider a great consultant! He is one of those people you definitely want on your team!”

    - Steven M.

  • “When we hired Kevin we had just won a large scale contract and needed someone to take on full responsibility for the project implementation. He came in and right away made a huge impact. He was professional, competent, and most importantly willing to tackle any issue that came up. I can give him my highest recommendation without hesitation.”

    - Dan S.

  • “Kevin Case and his AV Agents team are great resources for AV design, implementation and management. They bring a deep and broad expertise w/ platforms and solutions that fit the spectrum of business challenges.”

    - Paul C.

  • “Kevin was a member of the TRITECH team and a great one at that. When Kevin joined our team he immediately jumped right in as a top contributor and was continually looking for ways to improve processes and make our operations more efficient. Kevin has a strong understanding of multiple technologies that allowed him to perform at a high level as a Project Manger within our team.”

    - David S.

  • “I had the opportunity to work on Audio Visual designs with Kevin for the last few years. His knowledge and attention to detail makes him a very valuable asset. He is always willing to listen to new ideas and work to incorporate solid equipment and platforms.”

    - George G.

  • “I had the opportunity to collaborate with Kevin on standards for enterprise conference rooms. Kevin brings a wealth of experience in the audiovisual industry which allows him to bring innovative ideas to the table. Having worked on the vendor and client side, he is able to document and communicate designs that benefit all involved.”

    - Joel F.

  • “Working on complex projects with Kevin was made easier by his outstanding diligence and high level of technical expertise. He is a dedicated professional that always goes the distance to make sure the desired outcome is achieved with maximum efficiency. It was a pleasure to work with him.”

    - Tom O.

  • “I've known Kevin for many years, and have recently had the pleasure to assist while he establishes a formidable new business. Kevin is passionate about customer service and providing the highest quality work product, hands down. Where most competitors in this market space are more transactional in nature just making sure the spec is met, Kevin strives to build a partnership and meet intended use based on a comprehensive needs assessment. This typically extends past existing project scope and looks holistically at larger integrated AV and data systems where significant value can be added. Kevin goes above and beyond to deliver a successful project, where many are critical to his clients' business process workflows.”

    - John W.

  • “Kevin and his group at AV Agents are a very talent group of people. I had the pleasure to work with them in a few projects and they handle it exceptional well.”

    - Regis C.

  • “Kevin is an excellent resource for AV / Audio design and installations. His expertise in these fields provided me as the PM valuable insight into the proper AV solution and other design factors to consider. Under a heavy workload he always handled these requests with the utmost level of professionalism and cheerfulness. He is a great asset and would make a tremendous addition to any team.”

    - Paul D.

  • “I worked with Kevin while he was at Fidelity. I appreciated the enthusiasm and passion he brought to his job. He worked well with both his clients and vendors and would be a great addition to those looking for similar traits.”

    - Randy B.

Our Mission

At AV Agents, our mission is to serve as your independent AV advocate. We bridge clients, integrators, and manufacturers with unrestricted expertise to eliminate friction, remove unnecessary layers, and drive superior outcomes at every stage. We are committed to safeguarding your budget, upholding your vision, and executing with clarity, confidence, and resolve. Through stronger partnerships, smarter decisions, and greater accountability, we advance the future of AV technology for organizations that demand excellence.

Learn more

About us

Founded in 2016 by Kevin Case, AV Agents brings a proven track record of designing, specifying, and delivering complex AV solutions alongside leading manufacturers and top-tier integrators across the industry. This extensive experience has provided clear insight into the factors that distinguish outstanding projects: rigorous alignment, complete transparency, and an unrelenting focus on client success.

We have refined our approach to concentrate exclusively on client advocacy. By leveraging deep industry knowledge and established relationships, we deliver unbiased guidance that places your interests first and ensures measurable value in every engagement.

We Go Higher Together

Explore our range of services designed to help you move forward with confidence. Through collaborative advocacy, we create winning outcomes for clients, integrators, and manufacturers alike—delivering superior results with a trusted partner committed to going farther for shared success.

  • As your independent AV advocate, we focus on unrestricted representation that benefits all stakeholders. Including clients, integrators (vendors), and manufacturers; while eliminating unnecessary friction in the process. This collaborative, bridge-building approach delivers measurable advantages over traditional models.

    Here are the key benefits:

    • Full Transparency & Fair Pricing With no ties to specific manufacturers or hidden margins, we negotiate openly and secure the optimal technology at the best possible value. Clients avoid overpaying, manufacturers receive honest feedback to refine products, and integrators win cleaner, better-aligned projects.

    • Risk Reduction & Higher Project Success Early, unbiased validation of designs, budgets, and proposals catches issues before they become expensive change orders. This protects clients from costly mistakes, gives integrators stronger, more defensible plans, and helps manufacturers ensure their solutions perform as intended in real-world deployments.

    • Streamlined Processes & Fewer Middlemen By acting as the single point of trusted coordination, we eliminate redundant layers, miscommunication, and delays. This shortens timelines, reduces administrative overhead, and creates smoother workflows for everyone involved.

    • Aligned Interests & Stronger Outcomes When the client’s goals drive every decision, manufacturers get accurate market insights, integrators deliver higher-quality implementations, and end-users receive future-proof systems that truly meet their needs—leading to better ROI, higher satisfaction, and repeat business across the ecosystem.

    • Access to Objective Expertise Decades of deep industry knowledge allow us to recommend truly best-fit solutions (not vendor-driven ones), incorporate emerging trends like AV-over-IP, AI-enhanced collaboration, and hybrid environments, and provide strategic guidance that keeps organizations ahead without bias.

    In short, this advocacy model turns the traditional adversarial procurement dynamic into a win-win-win partnership—saving time and money, boosting performance, and building lasting trust among all parties.

    Ready to experience the difference? Let’s discuss how we can advocate for your next AV initiative.

  • As an unbiased third-party expert, we review your AV proposals, designs, budgets, and bills of materials to ensure they deliver maximum value and performance. This service acts as your safeguard—identifying risks and opportunities early while strengthening the overall project for all stakeholders.

    Here are the key benefits:

    • Cost Optimization & Value Engineering We scrutinize line items to eliminate over-spec’d equipment, suggest cost-effective alternatives that maintain or improve performance, and uncover hidden savings—often reducing total project costs by 10–25% without compromising quality.

    • Risk Identification & Mitigation Early detection of design flaws, compatibility issues, or future-proofing gaps prevents expensive change orders, delays, and post-installation fixes—protecting your budget and timeline.

    • Performance & Specification Assurance We verify that proposed solutions meet stated requirements, align with industry standards, and deliver real-world results—ensuring you get exactly what was promised, not just what was sold.

    • Enhanced Proposal Quality for All Parties Our feedback helps integrators submit stronger, more accurate bids while giving manufacturers valuable field-level insights—creating cleaner projects, higher win rates, and smoother installations.

    • Client Confidence & Decision Clarity An independent, expert second opinion provides peace of mind on multi-six and seven-figure investments, empowering you to move forward with certainty and negotiate from a position of strength.

    In short, our validation service turns potential vulnerabilities into strengths—delivering lower costs, reduced risk, and superior outcomes while fostering trust and alignment across the entire project team.

    Ready to validate your next AV project? Let’s get started.

  • We partner with organizations to develop comprehensive, long-term AV and unified communications strategies that align technology with business objectives. As your neutral advisor, we create scalable standards, refresh cycles, and governance frameworks that evolve with your needs—ensuring consistency, efficiency, and future readiness across single sites or multi-location enterprises.

    Here are the key benefits:

    • Consistent Standards Across Locations We establish enterprise-wide AV/UC standards that ensure uniform user experience, simplified support, and easier scalability—ideal for corporate campuses, education systems, healthcare networks, or house-of-worship chains.

    • Future-Proof Technology Roadmapping Multi-year plans incorporate emerging trends (AV-over-IP, AI-enhanced collaboration, hybrid equity, cloud management) while protecting existing investments—helping you adopt new capabilities at the right time and pace.

    • Optimized Refresh Cycles & Budget Planning Strategic timing of upgrades reduces surprise capital expenses, maximizes ROI on current systems, and aligns spending with organizational priorities—delivering predictable, justified budgets year over year.

    • Stakeholder Alignment & Governance We facilitate collaboration between IT, facilities, end-users, integrators, and manufacturers to create clear policies, decision frameworks, and approval processes—reducing internal friction and shadow IT.

    • Vendor-Neutral Guidance & Risk Reduction Unbiased recommendations prevent lock-in, over-commitment to trending platforms, or fragmented ecosystems—giving you flexibility, negotiating leverage, and confidence that every decision serves your goals first.

    In short, our alignment and strategy service transforms reactive technology purchases into a proactive, cohesive ecosystem—saving costs, reducing complexity, and positioning your organization for sustained success in an ever-changing AV landscape.

    Ready to build your long-term AV roadmap? Let’s start the conversation.

  • We serve as your independent eyes and voice throughout AV project execution—monitoring progress, quality, and adherence to the approved design and budget. This ongoing advocacy ensures the installed system matches expectations, timelines are met, and issues are resolved promptly.

    Here are the key benefits:

    • Progress & Milestone Verification Regular site visits, photo documentation, and status reports confirm work aligns with schedule and scope—catching delays early and keeping momentum.

    • Quality Assurance & Standards Compliance We verify installation workmanship, cable management, programming, and system performance meet industry best practices and the validated design—preventing costly rework.

    • Change Order & Risk Management Objective review of any requested changes or claims helps you approve only justified additions, protecting budget integrity and documenting decisions.

    • Punch-List & Commissioning Support Thorough final walkthroughs and testing ensure every component functions as intended before handover—delivering a fully operational system on day one.

    • Client Peace of Mind & Relationship Buffer An independent advocate reduces direct friction between client and integrator, preserves relationships, and provides clear, unbiased communication throughout the project closeout.

    In short, our oversight service safeguards your investment from groundbreaking to grand opening—ensuring the vision becomes reality without surprises.

    Ready to add expert oversight to your next deployment? Let’s discuss your project.

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